Carer Companion · In development

A carer's day is not
short of love. It is short
of bandwidth.

Every hour spent decoding clinical letters, re-telling the same history to a fifth professional, or lying awake wondering whether two things might be connected is an hour taken from the person you are caring for. Carer Companion holds the load, so you can do the caring.

Try the Question Builder See how it works

For unpaid carers · Not a medical device · Your data stays yours

The problem

Most carer apps treat this as a storage problem.
It is not. It is a cognition problem.

01
Holding
Remembering everything — because you are the only continuous record across every team, every ward, every appointment.
02
Sorting
Deciding what matters, what is urgent, what can wait — with no clinical training and no time to think.
03
Connecting
Noticing that two things from two different teams might be related. The gap no single specialist sees — only you do.
04
Advocating
Knowing what to ask, and having the words ready when you are finally in the room with someone who can help.

Storage tools help only with the first, and only a little. Carer Companion is designed to take on all four — with AI doing the heavy cognitive lifting on jobs 2, 3, and 4. The parts that are currently done badly, late at night, or not at all.

Five capabilities

Built around one test:
does this give back mental space?

If a feature adds capability but also adds load, it fails and does not ship.

1
Effortless capture First to build
The load starts at the front door — so the front door must be wide open
  • Drop anything — a scanned letter, a phone photo of a prescription, a forwarded email, a PDF discharge summary. The app accepts it raw and does the sorting itself.
  • The AI reads it, not you. On ingest: who it is from, what it concerns, any dates, any actions, any medication changes. You never fill in a form to file something.
  • Voice-first capture for moments that matter. A held-button voice note that transcribes and files — for the observation you had in the car park after the appointment.
  • A forgiving inbox. Anything uncertain lands in one calm place, never lost, never demanding. You triage only when you have a moment.
2
The dashboard First to build
One calm surface. The whole picture. Relief, not a wall of data
  • Organised around the person you care for — not around document types or system categories.
  • A living timeline: appointments, letters, medication changes, your own notes on one chronological spine. For the first time, the whole journey in one place.
  • Today, and only today, by default. What matters now. Depth is available but never forced. The app never makes you feel behind.
3
The dotted lines
The intelligence that is genuinely missing — connections that fall between teams
  • Cross-source pattern surfacing: when the neurology letter and the physiotherapy note might be related, the app raises it gently — "the physio noted increased dizziness in March. The new blood-pressure medication started in February. Worth asking about together."
  • Always a question, never a diagnosis. The inviolable rule: the app surfaces, the clinician decides. Every connection is "worth raising," never "this is what's wrong."
  • Timeline-aware — many connections are temporal. The app holds the dated record no single clinician has.
  • Carer-controllable. Dismiss a prompt, and the app learns. The goal is a small number of genuinely useful nudges a week, not a stream of anxiety-inducing noise.
4
The question builder Live demo below
Closing the asymmetry — the right questions, ready before you walk in
  • Per-appointment question lists built from what has happened since the last visit, what is unresolved, and what connections the app has noticed. You walk in prepared instead of remembering on the drive home.
  • Plain-language translation. Clinical letters get an optional plain-English summary. Your observations get help being phrased the way a clinician will engage with — turning "he's just not right" into something specific and usable.
  • Capture the answers too. A simple way to record what the clinician said, so the loop closes and the next question list builds on it.
5
Action planning
Turning a pile into a path — the "what's next" thinking, done for you
  • Extracted actions become a gentle plan — referrals to chase, forms to return, medications to reorder — pulled automatically from letters and notes, with the app doing the "what's next" thinking.
  • Chasing support: tracks what has been promised, by whom, and when, and flags what has gone quiet. So you know what to push on without holding it all in your head.

Live demonstration

The question builder

The 2am problem: knowing what to ask, and having it ready in the room. Describe the upcoming appointment and what you have been noticing — and the app assembles a prioritised question list to walk in with.

Before your appointment
Powered by Assistiv AI · Questions only, never diagnoses
Live AI
1 Who are you seeing?
2 What have you been noticing lately?
Your question list Ask your clinician these
    These are questions to raise — not clinical advice. The clinician who knows the full picture decides. Your observations are yours and are not stored.

    Design philosophy

    Calm is the primary design goal

    This app is used by people in a state of stress and fatigue. The design's first duty is to lower the heart rate, not to impress.

    The AI is felt, not seen
    Intelligence shows up as a sorted inbox, a ready question list, a gently surfaced connection — not as a chatbot to operate. The best version rarely makes you talk to an AI; it presents a calmer, clearer world.
    Plain words throughout
    Everything named by what you recognise and control: "letters," "appointments," "things to ask," "what's coming up." Never by how the system is built. No clinical coldness, no system-speak.
    Trustworthy by feel
    The app holds intimate medical information about someone vulnerable. It must feel private and solid: clear about what it holds, clear that it is yours, never doing anything surprising with the data.

    How we are building it

    Start with the smallest thing
    that already removes load

    The question builder and the handover pack are, on their own, a product worth having — they solve the most real and immediate problems with the lowest regulatory exposure. Everything else follows.

    ✓
    Concept and clinical grounding
    Shaped around a real carer's account. Validated against the lived experience of caring for someone with a brain injury. Ethical boundaries — especially the medical-device line — defined from the first sentence.
    Complete
    2
    Capture layer + living timeline
    Drop a document, take a photo, dictate a voice note. The AI reads it, names it, places it on the timeline. The handover pack — one tap, the whole story — ships with this.
    Building next
    3
    Question builder (fully integrated)
    Questions drawn from the actual record — recent changes, unresolved threads, surfaced connections — not just from what you type in. The demo above is the seed of this.
    Follows
    4
    The dotted lines
    Cross-source pattern surfacing, tuned conservatively, built on top of a product that is already trusted and already proven to reduce load. The differentiator, built last and most carefully.
    Later